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How to Appoint an Authorised Representative or Advocate

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Gridare Appointment of Authorised Representative

 

In line with the Telecommunications Consumer Protections Code 2022, you can appoint an Authorised Representative or Advocate to make a complaint on your behalf.

 

 

Authorised Representative

 

You can appoint an Authorised Representative to act on your behalf, if you require. Where an Authorised Representative is appointed, they have the power to act on your behalf as if they are you or, if the Authorised Representative has more limited rights, the level of access that the Authorised Representative has to the information held with Gridare.

 

 

Authorised Advocate

 

You can use an Advocate to communicate with Gridare, if you require. Where an Advocate is appointed, in line with the Code they are not authorised to establish or make changes to your account or Telecommunications Services, unless the Advocate is also your Authorised Representative. Where a person is acting as your Advocate they have no power to act on your behalf and have no access to your information without you being present and agreeing to such action.

 

Please contact us or fill out the form below to appoint your own authorised representative.

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