You can setup your phone number by doing the following:

• Go to https://my.gridare.com/

• Log in using your Account ID: e.g. G12345 & the password sent to you by Gridare (which you can see from the Gridare Welcome Email)

• Once logged in go to the Manage Phone System tab

• Go to Groups; click the drop down menu and choose the group (e.g. DID 61211223344) that you want to setup

• Under vPBX Actions click on Add Row

• Click the drop down menu of the newly created row and choose Ring

• On Time Out you can set how long you would like your phone(s) to ring (e.g. entering 25 seconds will ring your phone(s) for 25 seconds)

• Put a tick or enable the Extensions on the newly created row

• Click on Save at the bottom to save the settings

• Go to Extensions; click the drop down menu and choose the extension (e.g. John Citizen: 2295867026) that you want to enable

• Under vPBX Actions click on Add Row

• Click the drop down menu of the newly created row and choose Ring

• On Time Out; set how long you would like your phone(s) to ring (e.g. entering 25 seconds will ring your phone(s) for 25 seconds)

• Put a tick or enable the phone or extension that you want to ring

• Click on Save at the bottom to save the settings you made

     NOTE: Just repeat the same process you did with the first extension to enable receiving incoming calls. All the Yealink Phones we send out are all plug and play; all you need to do is set it up on your online account.

     Doing all the steps above will ensure that your phone will ring and work.

RELATED LINKS (29 RESULTS): FAQ - Virtual PBX

• Why is troubleshooting necessary in resolving your issue?
• How do I change my voicemail email address?
• How do I create an IVR?
• How can I create and record a phrase?
• How can I add a time based rule?
• How can I add a period based rule?
• How can I add an extension?
• How can I divert a call to my mobile?
• How can I add a group?
• What is the difference between ring, goto and dial?
• How can I add time conditions?
• How can I modify time conditions?
• How do I make sure that my account is setup to receive calls?
• How do I top up my account?
• How do I top up my account using a different credit card information?
• How do I setup an automatic top up on my account?
• How do I update or change the credit card information on my account?
• How do I check my call logs?
• What are groups?
• What are extensions?
• What are ivrs?
• What are phrases?
• What kind of functions do groups have?
• What kind of functions do extensions have?
• What kind of functions do ivrs have?
• What kind of functions do phrases have?
• How do I update the details of my online account?
• How do I change the password of my online account?
• How do I check call rates?

REMINDER: You can also download the attached PDF version of this tutorial.