Knowledgebase
Knowledgebase: How To's > FAQ - Virtual PBX
How do I make sure that my account is setup to receive calls?
Posted by , Last modified by on 19 August 2013 10:36 AM

You can make sure your account is setup to receive calls by doing the following:

 

        

 

  • Log in using your Account ID: e.g. G12345 & the password sent to you by Gridare (which you can see from the Gridare Welcome Email)

     

 

  • Once logged in go to the Manage Phone System tab

        

 

  • Go to Groups; click the drop down menu and choose the group (e.g. DID 61211223344) that you want to check

        

 

  • Make sure that the Extensions that you want to ring are ticked or enabled

        

 

  • Click on Save at the bottom if there are any changes made

        

 

  • Go to Extensions; click the drop down menu and choose the extension (e.g. John Citizen: 2295867026) that you want to check

        

 

  • Make sure that the assigned phone or extension that you want to ring is ticked or enabled

        

 

  • Click on Save at the bottom if there are any changes made

        

 

RELATED LINKS (29 RESULTS): FAQ - Virtual PBX

 

REMINDER: You can also download the attached PDF version of this tutorial.



Attachments 
 
 how to make sure your account is setup to receive calls.pdf (395.52 KB)
(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).