Knowledgebase: How To's > FAQ - Virtual PBX
How do I top up my account using a different credit card information?
Posted by , Last modified by on 17 September 2013 06:33 PM

You can top up your account using a different credit card information by doing the following:




  • Log in using your Account ID: e.g. G12345 & the password sent to you by Gridare (which you can see from the Gridare Welcome Email)



  • Once logged in go to the Accounting tab



  • Under Top Up your Account NOW; click the drop down menu for Use Credit Card Details on file and choose No



  • It will open a new set of fields to fill in for you to use a different credit card information



  • Put in the Name on Credit Card



  • Put in the Credit Card Number



  • Put in the Expiry Date using the format MMYY (e.g. 1016)



  • Put in the CCV (last 3 digits located at the back of your credit card)



  • Put the amount (e.g. $100) in the Payment Amount box and click on the Debit button once


     NOTE: You will see a prompt confirming that top up is successful. Credit Balance will be replenished almost immediately after a few minutes of topping up the account. The steps above are for one time transactions only.




REMINDER: You can also download the attached PDF version of this tutorial.

 how to top up your account using a different credit card information.pdf (770.29 KB)
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