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Knowledgebase: How To's > FAQ - Virtual PBX
What kind of functions do groups have?
Posted by , Last modified by on 11 October 2013 11:57 AM

Below are the list of functions or actions for groups:

 

  • Enables you to receive incoming calls using your assigned number(s) DID + Telephone Number (e.g. DID 61212345678)

        

 

  • Create a list for departments, position etc. (e.g. Billing or Secretary) that has it's own set of actions

        

 

  • Set how long you would like your phones to ring

        

 

  • Set or enable extensions that you would like to ring when calls come in (all extensions or individually)

        

 

  • Add time conditions that are set to work daily or time based rules (e.g. 08:00:00-19:00:00 / Monday-Friday)

        

 

  • Add time conditions that are time and date specific or period based rules (e.g. 08:00:00-19:00:00 / 2013-10-03 2013-10-10)

        

 

  • Assign calls to go to your extension's voicemail email address (e.g. 2295867026 - John Citizen: john@citizen.com)

        

 

  • Assign calls to go to your IVR or Auto Attendant

        

 

  • Divert calls to an external number it can be a landline or a mobile number (e.g. 61212345678 or 61466778899)

        

 

  • Calls can be diverted to a different group or extension (e.g. DID 61212345678 or Ext 2295867026)

        

 

  • Assign calls to be diverted to listen to a Phrase

        

 

  • It has a Hangup function when needed

        

 

  • Use the Delete function when you want to remove a row or action

        

 

RELATED LINKS (29 RESULTS): FAQ - Virtual PBX

 

REMINDER: You can also download the attached PDF version of this tutorial.



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