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Knowledgebase : How To's > FAQ - Soft Phones
YOU CAN CONFIGURE MULTIPLE LINES IN NCH EXPRESS TALK BY DOING THE FOLLOWING: * Open NCH Express Talk and click on OPTIONS * In Options; click on LINES * On SETTINGS FOR LINE; click the drop down menu and choose LINE 2 NOTE: You can configu...
YOU CAN SETUP X-LITE BY DOING THE FOLLOWING: * Open X-Lite and click on SOFTPHONE * In Softphone; click on ACCOUNT SETTINGS * Under ACCOUNT NAME put the name of your company (e.g. ACME LIMITED) * Put in your USER ID (e.g. 1122334455) * ...
YOU CAN SETUP NCH EXPRESS TALK BY DOING THE FOLLOWING: * Open NCH Express Talk and click on OPTIONS * In Options; click on LINES * Configure the DEFAULT LINE SETTINGS * Put in your DISPLAY NAME (e.g. John Citizen) * On SERVER; you can u...
YOU CAN FIX THE AUDIO QUALITY ON NCH EXPRESS TALK BY DOING THE FOLLOWING: * Open NCH Express Talk and click on OPTIONS * In Options; click on AUDIO * Make sure that the SOUND INPUT DEVICE is not using the Default Sound In; it should be using ...
YOU CAN FIX THE AUDIO QUALITY ON X-LITE BY DOING THE FOLLOWING: * Open X-Lite and click on SOFTPHONE * In Softphone; click on PREFERENCES * Go to DEVICES to check the audio settings for X-Lite * Make sure that ZERO-TOUCH DEVICE CONFIGURATI...
THE IMPORTANCE OF TROUBLESHOOTING: There are certain things as people we make assumptions of and in most occasions it can save us time and trouble. Unfortunately, applying these assumptions to technology isn't a good idea and it's also not logical. W...
YOU CAN RECORD A VOICEMAIL BY DOING THE FOLLOWING: * Dial 345 on your handset (e.g. Yealink) or softphone on your computer (e.g. NCH Express Talk) * When you hear a voice prompt menu; press 0 for mailbox options * On the mailbox options; press 1 ...
1. Download Jitsi from this link https://jitsi.org/downloads [https://jitsi.org/downloads] [https://jitsi.org/downloads/] 2. Scroll down and look for JITSI DESKTOP STABLE BUILD LINE and click the link for your correct Operating system. 3. Once downloa...
If you are having trouble using option based service (Select 1 for Sales) this may be DTMF tones on your Jitsi softphone not set correctly, here is how you can set up your Jitsi phone to work with these tones   1. With Jitsi open on your desktop 2. Se...