You can transfer a call to another party in one of three ways:
Blind Transfer: Transfer a call directly to another party without consulting.
Semi-Attended Transfer: Transfer a call when the target phone is ringing.
Attended Transfer: Transfer a call with your prior consulting.
Blind Transfer
- During an active call, press the Transfer soft Key. This puts the current call on hold.
- Enter the phone number or extension number to whom you want to transfer the call. (e.g extension 123)
- Press the Transfer soft key again to transfer the call.
Semi-Attended Transfer
- During an active call, press the Transfer soft Key. This puts the current call on hold.
- Enter the phone number or extension number to whom you want to transfer the call. (e.g extension 123)
- Push the OK button
to dial out.
- When you hear the line ringing, press the Transfer soft key again.
Attended Transfer
- During an active call, press the Transfer soft Key. This puts the current call on hold.
- Enter the phone number or extension number to whom you want to transfer the call. (e.g extension 123)
- Push the OK button to dial out.
- When the other party answers, let them know that you will be transferring a call.
- Press the Transfer soft key again to complete the Call Transfer.
