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How to recover your Client Portal username

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How to recover your Client Portal username:

  • Using your Internet browser, go to

  • Click on "Username" link in the line that says  "Recover my Username or Password".

  • Enter the email address associated with your Gridare account.

  • Click on the “Recover” button.

  • If the email address you've entered matches our records, your username will be displayed in the "User" section.

    NOTE: You can also download the PDF version of this article.

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