Knowledgebase
Knowledgebase: Support
How to reset your Client Portal password
Posted by , Last modified by on 06 November 2015 11:49 AM

How to Reset your Client Portal Password


  • Click on "Password" link in the line that says  Recover my Username or Password section.


  • Enter Username and the email address associated with your Gridare account.
  • Click on the “Recover” button.



  • Check your email inbox. You should receive an email from Gridare regarding the steps on how to reset your password. 
    Click on the link to open the Password Reset page.


  • In the Password Reset page, enter your new chosen password in both "Password" and "Confirm" boxes.
  • Click on "Reset Password".

After resetting, you can now go back to my.gridare.com. Enter your username and the new password.

 

NOTE: You can also download the PDF version of this article.



Attachments 
 
 reset client portal password.pdf (267.29 KB)
(0 vote(s))
Helpful
Not helpful

Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below (we use this to prevent automated submissions).