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Knowledgebase: How To's > FAQ - Virtual PBX
What kind of functions do ivrs have?
Posted by , Last modified by on 15 October 2013 01:31 PM

Below are the list of functions or actions for ivrs:

 

  • Rename your IVR or delete it if needed

        

 

  • Set amount of time before initial phrase starts playing

        

 

  • Assign a phrase that will play at the beginning of the IVR

        

 

  • Set how many times you would like the opening phrase to play (e.g. entering 3 will play the phrase 3 times)

        

 

  • Set input commands to where a call can be routed when callers select the appropriate option according to their needs

        

      INPUT FUNCTIONS: 

  1. Menu - allows you to choose which IVR you want to use
  2. Transfer - routes the call to an assigned Group or Extension
  3. Hangup - disconnects the call when chosen by caller

 

RELATED LINKS (29 RESULTS): FAQ - Virtual PBX


REMINDER: You can also download the attached PDF version of this tutorial.



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 what kind of functions do ivrs have.pdf (228.66 KB)
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