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If you are having issues with MAC PC's receiving calls, one way audio, etc. Please install the Apple Telephone application online by clicking the link for MAC APP STORE - TELEPHONE. NOTE: This is a free application. TO TRANSFER A CALL: * Clic...
There is a known issue at the NETGEAR FORUMS [1] where the Netgear WRN2000 router is not allowing traffic to and from the IP Phone. Links: ------ [1] http://forum1.netgear.com/showthread.php?t=37193
THE IMPORTANCE OF TROUBLESHOOTING: There are certain things as people we make assumptions of and in most occasions it can save us time and trouble. Unfortunately, applying these assumptions to technology isn't a good idea and it's also not logical. W...
T22P FEATURES: * TI TITAN chipset and TI voice engine * 132x64 graphic LCD * 3 VoIP accounts, Broadsoft /Avaya/Asterisk validated * HD Voice: HD Codec, HD Handset, HD Speaker * 32 keys including 4 soft keys * SMS, Voicemail, Intercom...
T28P FEATURES: * TI TITAN chipset and TI voice engine * 320x160 graphic LCD with 4-level grayscales * 6 VoIP accounts, Broadsoft /Avaya/Asterisk validated * HD Voice: HD Codec, HD Handset, HD Speaker * 48 keys including 16 programmable k...
W52P FEATURES: * Exceptional HD sound with wideband technology * Up to 4 simultaneous external calls * Up to 5 DECT cordless handsets * Up to 5 VoIP accounts * 1.8" color display with intuitive user interface * 10 hours talk time, ...
IF YOU WANT TO SEND AUDIO FILES OR RECORDINGS FOR UPLOAD HERE IS THE FORMAT THE SYSTEM SUPPORTS FOR PHRASES AND MUSIC ON HOLD . .MP3 FORMAT (STEREO QUALITY) * Bit Rate: 128 Kbps * Channel Count: 2 Channel * Sampling Rate: 44.1 KHz * Bit De...
HOW TO RESET YEALINK T46 TO FACTORY SETTINGS: CAUTION: Doing a reset to factory default will completely erase all the settings of your IP Phone. Please only use this article if you were authorized by support. Strictly for troubleshooting purposes only. ...
How to Reset your Client Portal Password * Using your Internet browser, go to my.gridare.com * Click on "Password" link in the line that says Recover my Username or Password section. * Enter Username and the email address associated with your Gridar...
REGISTER FAILED / FORBIDDEN: BAD AUTH ON YEALINK DISPLAY:   DESCRIPTION: You are unable to make and receive calls and your phone displays FORBIDDEN: BAD AUTH. In the Yealink settings page, it says REGISTER FAILED in Accounts. STEP 1: CHECK INTERNET ...
OVERVIEW: Huawei HG659 router is being distributed by TPG to its subscribers. The problem is caused by the "SIP ALG" setting and the Network Security Firewall setting. Follow the steps below to disable these functions from the router web interface. NOTE...
TO RESOLVE OR DIAGNOSE YOUR ISSUE PLEASE FOLLOW THE TROUBLESHOOTING STEPS PROVIDED BELOW: DESCRIPTION: You or the caller can hear echoes on the line everytime someone talks; there are some circumstances that even both of you can hear echoes at the same ...
TO RESOLVE OR DIAGNOSE YOUR ISSUE PLEASE FOLLOW THE TROUBLESHOOTING STEPS PROVIDED BELOW: DESCRIPTION: You can hear different kinds of noises on the line like beeping, buzzing, clicking, popping sounds etc. falls in the bracket or category of crackling ...
TO RESOLVE OR DIAGNOSE YOUR ISSUE PLEASE FOLLOW THE TROUBLESHOOTING STEPS PROVIDED BELOW: DESCRIPTION: You can hear the caller but they cannot hear you and vice-versa; issues like this are called "One Way Audio". FYI: More than 95% of "One Way Audio" ...
TO RESOLVE OR DIAGNOSE YOUR ISSUE PLEASE FOLLOW THE TROUBLESHOOTING STEPS PROVIDED BELOW: * STEP 1: Check if you have a negative balance on your account * Go to https://my.gridare.com/ [https://my.gridare.com/] * Log in using your Account ID: e.g...
TO RESOLVE OR DIAGNOSE YOUR ISSUE PLEASE FOLLOW THE TROUBLESHOOTING STEPS PROVIDED BELOW: * STEP 1: Check if you have a negative balance on your account * Go to https://my.gridare.com/ [https://my.gridare.com/] * Log in using your Account ID: e.g...
How to block "ghost calls" from 100,1000,10000 on your Yealink phone The symptoms : * Phones will ring with 100,1000, or 10000 as the caller-ID and no one will be on the other end. * It could happen just once just like it could happen many times a ...
What is a Failover? A Failover is a backup option wherein we setup rules on how incoming calls will be handled when your phone system becomes unavailable (e.g Power failure, internet connection issue, scheduled maintenance). First, you need to login to...
HOW TO FIND MISSED CALLS ON A T48G YEALINK PHONE A log of Missed calls is available using the phone interface. To view the log, simply follow the steps shown below. 1. Tap on phone icon 2. On the left side of the screen panel, press on MISSED CALLS....
1st. Log in to your Gridare account by going to https://my.gridare.com [https://my.gridare.com] 2nd. Click on the Accounting tab 3rd. Enter Credit Card details. Click "Save"
HOW TO UPDATE YOUR CREDIT CARD DETAILS FROM THE GRIDARE PORTAL 1. Log into my.gridare.com using the username that starts with letter "G". 2. Click on the accounting tab. 3. Look on the bottom left where it says Update Credit Card Details.  Enter in ...
PLDT HOME FIBR ROUTER Did you know that PLDT Home Fibr router only has one active LAN port? Yes, it is true. Although its router has 4 LAN ports, the only active one is the LAN1 port. Should you need to connect multiple devices, you would have to get a ...
We can do a call transfer from Jitsi in two easy ways. First the BLIND TRANSFER or otherwise known as a COLD TRANSFER and the ATTENDED TRANSFER or a WARM TRANSFER. To know how to perform each type kindly check below. 1. BLIND TRANSFER     Once you are...
If the customer calls about not being able to access the MISSED CALLS on his/her yealink phone, we need to access the user interface of the phone and enable this feature.  1. Press the OK button on your phone to get the IP ADDRESS (e.g. 192.168.0.234) ...
HOW TO RESET YEALINK PHONE TO FACTORY SETTINGS? CAUTION: Doing a reset to factory default will completely erase all the settings of your IP Phone. Please only use this article if you were authorized by support. Strictly for troubleshooting purposes only...