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How can I record a voicemail?

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You can record a voicemail by doing the following:

 

  • Dial 345 on your handset (e.g. Yealink) or softphone on your computer (e.g. NCH Express Talk)

       

 

  • When you hear a voice prompt menu; press 0 for mailbox options
  • On the mailbox options; press 1 to record your unavailable message
  • After the tone it will prompt you to record your voicemail and then press the # key
  • Press 2 to listen or Press 3 to re-record; if you're satisfied with the recording press 1 to accept and save the recording

     NOTE: Please make sure to record your voicemail on the handset or softphone where your extension is assigned or configured.

 

RELATED LINKS (6 RESULTS): FAQ - Soft Phones

 

RELATED LINKS (7 RESULTS): FAQ - IP Phones

 

REMINDER: You can also download the attached PDF version of this tutorial.


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