How do I setup my phone number?

You can setup your phone number by doing the following:

• Go to https://my.gridare.com/

• Log in using your Account ID: e.g. G12345 & the password sent to you by Gridare (which you can see from the Gridare Welcome Email)

• Once logged in go to the Manage Phone System tab

• Go to Groups; click the drop down menu and choose the group (e.g. DID 61211223344) that you want to setup

• Under vPBX Actions click on Add Row

• Click the drop down menu of the newly created row and choose Ring

• On Time Out you can set how long you would like your phone(s) to ring (e.g. entering 25 seconds will ring your phone(s) for 25 seconds)

• Put a tick or enable the Extensions on the newly created row

• Click on Save at the bottom to save the settings

• Go to Extensions; click the drop down menu and choose the extension (e.g. John Citizen: 2295867026) that you want to enable

• Under vPBX Actions click on Add Row

• Click the drop down menu of the newly created row and choose Ring

• On Time Out; set how long you would like your phone(s) to ring (e.g. entering 25 seconds will ring your phone(s) for 25 seconds)

• Put a tick or enable the phone or extension that you want to ring

• Click on Save at the bottom to save the settings you made

     NOTE: Just repeat the same process you did with the first extension to enable receiving incoming calls. All the Yealink Phones we send out are all plug and play; all you need to do is set it up on your online account.

     Doing all the steps above will ensure that your phone will ring and work.

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REMINDER: You can also download the attached PDF version of this tutorial.