How do I top up my account using a different credit card information?

You can top up your account using a different credit card information by doing the following:

• Go to https://my.gridare.com/

• Log in using your Account ID: e.g. G12345 & the password sent to you by Gridare (which you can see from the Gridare Welcome Email)

• Once logged in go to the Accounting tab

• Under Top Up your Account NOW; click the drop down menu for Use Credit Card Details on file and choose No

• It will open a new set of fields to fill in for you to use a different credit card information

• Put in the Name on Credit Card

• Put in the Credit Card Number

• Put in the Expiry Date using the format MMYY (e.g. 1016)

• Put in the CCV (last 3 digits located at the back of your credit card)

• Put the amount (e.g. $100) in the Payment Amount box and click on the Debit button once

     NOTE: You will see a prompt confirming that top up is successful. Credit Balance will be replenished almost immediately after a few minutes of topping up the account. The steps above are for one time transactions only.

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REMINDER: You can also download the attached PDF version of this tutorial.