What is the difference between ring, goto and dial?

The difference between ring, goto and dial are the following:

• Ring is used to call extensions which are listed under the Extensions drop down menu

• Goto is used to route calls to a Group (e.g. DID 61123456789)

• Dial is used to dial an External Number such as landline and mobile numbers

     NOTE: To dial an external number you must use the following format; (61) country code + (2, 3, 7, 8 for land line & 4  for mobile) area code + phone number or mobile number.

     An example would be to call 0404223566, you enter it as 61404223566.

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REMINDER: You can also download the attached PDF version of this tutorial.