How do I change the password of my Client Portal?

You can change the password of your online account by doing the following:

• Go to https://my.gridare.com/

• Log in using your Account ID: e.g. G12345 & the password sent to you by Gridare (which you can see from the Gridare Welcome Email)

• Under Home you will see Change My.Gridare Password for: (e.g. G12345)

• Put in your Current Password

• Type in your New Password

      NOTE: Password should be at least 8 characters long with both capital and small letters. Make sure to include number(s) or special characters (e.g. @) on your password to make it more secure.

• Re-type to Confirm New Password

• Click on Save to save the settings you made

      NOTE: Remember your new password; logout of your account and try logging in using your new password.

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REMINDER: You can also download the attached PDF version of this tutorial.